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Right of Withdrawal for Consumers

If the customer is a business entity (§ 14 BGB), they have no right of withdrawal and return according to § 312g BGB in conjunction with § 355 BGB. The right of withdrawal applies only to consumers within the meaning of § 13 BGB (a consumer is any natural person who concludes a legal transaction for purposes predominantly attributable neither to their commercial nor their self-employed professional activity).

Withdrawal Information
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, take(s) possession of the goods.
To exercise your right of withdrawal, you must inform us
Filteria.de - Medical Trade Jürgen Single,
Schulze-Delitzsch-Str. 15
71706 Markgröningen
Tel.: +49 (0) 71 45 / 991 66 66
Fax: +49 (0) 71 45 / 991 66 69
Email: service@filteria.de
by means of a clear statement (e.g., a letter sent by mail, fax, or email) of your decision to withdraw from this contract. You may use the sample withdrawal form provided, but it is not mandatory.

You can electronically fill out and submit the sample withdrawal form or another clear statement on our website Filteria.de. If you make use of this option, we will immediately (e.g., by email) send you a confirmation of the receipt of such a withdrawal.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.


Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us, at
Filteria.de - Medical Trade Jürgen Single,
Schulze-Delitzsch-Str. 15, 71706 Markgröningen
Tel.: +49 (0) 71 45 / 991 66 66
Fax: +49 (0) 71 45 / 991 66 69
Email: service@filteria.de
The deadline is met if you send back the goods before the period of fourteen days has expired. You will have to bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.


Exceptions to the Right of Withdrawal
The right of withdrawal does not apply to distance contracts
  • for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,
  • for the delivery of sealed goods that are not suitable for return for reasons of health or hygiene if their sealing has been removed after delivery,
  • for the delivery of goods if they have been mixed inseparably with other goods after delivery due to their nature,
Withdrawal Form
(If you want to withdraw from the contract, please fill out this form and return it.)

To: Filteria.de - Medical Trade Jürgen Single
Schulze-Delitzsch-Str. 15
71706 Markgröningen
Tel.: +49 (0) 71 45 / 991 66 66
Fax: +49 (0) 71 45 / 991 66 69
Email: info@filteria.de

- I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*)/ provision of the following service (*)


- Ordered on (*)/received on (*)


- Name of consumer(s)


- Address of consumer(s)


- Signature of consumer(s) (only if this form is notified on paper)


- Date
_______________
(*) Delete as appropriate.