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Right of Withdrawal for Consumers

If the customer is a business entity (Section 14 of the German Civil Code (BGB)), they have no right of withdrawal or return pursuant to Section 312g BGB in conjunction with Section 355 BGB. The right of withdrawal applies only to consumers as defined in § 13 BGB (a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their independent professional activity).

Cancellation Policy
Right of Cancellation
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you, or a third party designated by you (other than the carrier), took possession of the goods.

To exercise your right of withdrawal, you must notify us

Filteria.de - Medizinischer Handel Jürgen Single
Schulze-Delitzsch-Str. 15
71706 Markgröningen
Tel.: +49 (0) 71 45 / 991 66 66
Fax: +49 (0) 71 45 / 991 66 69
Email: service@Filteria.de

by means of a clear statement, e.g., a letter sent by mail, fax, or email, informing us of your decision to withdraw from this contract. You may use the sample withdrawal form for this purpose, though its use is not mandatory.

You can also exercise your right of withdrawal online using our electronic withdrawal function. You can access this via the “Withdraw from Contract” link in the footer of our online store or directly at:

https://www.Filteria.de/widerruf.php

If you use this online function, we will immediately send you a confirmation of receipt on a durable medium, e.g., via email, containing information about the content of your notice of withdrawal as well as the date and time of its receipt.

To meet the withdrawal deadline, it is sufficient for you to send the notification of your exercise of the right of withdrawal before the withdrawal period expires.


Consequences of Withdrawal
If you withdraw from this contract, we will refund to you all payments we have received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery option we offer), without undue delay and no later than fourteen days from the day on which we receive notice of your withdrawal from this contract.

We will use the same payment method for this refund that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund.

We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs first.

You must return the goods to us without delay and, in any case, no later than fourteen days from the day on which you notify us of your withdrawal from this contract.

Filteria.de - Medizinischer Handel Jürgen Single
Schulze-Delitzsch-Str. 15
71706 Markgröningen
Tel.: +49 (0) 71 45 / 991 66 66
Fax: +49 (0) 71 45 / 991 66 69
Email: service@Filteria.de

by mail or in person. The deadline is met if you ship the goods before the fourteen-day period expires. You are responsible for the direct costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value is attributable to handling of the goods that goes beyond what is necessary to inspect their condition, characteristics, and functionality.


Exceptions to the Right of Withdrawal
The right of withdrawal does not apply to distance sales contracts
  • for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or specification by the consumer is decisive, or that are clearly tailored to the consumer’s personal needs,
  • for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene, if their seal has been broken after delivery,
  • for the delivery of goods if, due to their nature, they have been inseparably mixed with other goods after delivery,
Sample Withdrawal Form
(If you wish to cancel the contract, please fill out this form and return it.)

To:
Filteria.de - Medizinischer Handel Jürgen Single
Schulze-Delitzsch-Str. 15
71706 Markgröningen
Tel.: +49 (0) 71 45 / 991 66 66
Fax: +49 (0) 71 45 / 991 66 69
Email: service@Filteria.de

- I/we (*) hereby cancel the contract I/we (*) entered into for the purchase of the following goods (*) or the provision of the following service (*)


- Ordered on (*)/received on (*)


- Name of the consumer(s)


- Address of the consumer(s)


- Signature of the consumer(s) (only for paper notifications)


- Date
_______________
(*) Delete as appropriate.